by baltazmb | Aug 19, 2014 | Blog
Are hotels in the future going to allow customers to check-in and choose their rooms (as 80% of airline customers already do for seats) without ever speaking with a desk agent? I really think not for all guests, the ones who will be missing the human contact…but...
by baltazmb | Aug 19, 2014 | Blog
Review this other “HSMAI’S 2014 Revenue Management Webinar Series” Karrie Keen presentation, STR Senior Client Account Manager, July 29, 2014: click HSMAI_Webinar_20140729
by baltazmb | Jul 29, 2014 | Blog
This is a very interesting presentation all the way from Australia (I wish I was there…) to better understand: “Does Luxury Pay? Comparisons and Trends behind the value”, Jesper Palmqvist (jpalmqvist@strglobal.com), STR Area Director Asia Pacific,...