By: Bri Hamblin
Facilitators are responsible for creating a safe, productive space for all involved, but sometimes as a newer facilitator you do not feel completely comfortable yourself. This means being able to make others feel safe (even when you might not), taking notes, and actively listening.
I have been given the opportunity to not only learn these skills but also apply them within the community for local businesses, organizations, and nonprofits. Recently I participated in a facilitation for the Feminist Rhetoric Conference, a subject I had minimal knowledge on. Going into the conference I was very uneasy but by the time it was over, I felt amazing. I knew what questions to ask and when to ask them. I allowed equal speaking opportunities for participants. Most importantly I improved my skill of active listening. I was able to take notes as these individuals spoke but also paraphrase back to them what I took away. This not only allowed me to ensure I, and others, knew what point they were trying to make but also reiterate it back to the rest of the group. By using active listening, it showed these individuals that I was not only listening but also attempting to gain a greater understanding. I created an environment in which everyone was comfortable sharing.
Becoming a facilitator has given me an insight on how communication has the ability to make or break organizations. Through communication, we can make changes that not only affect us but entire companies. It allows me to set my opinion aside and hear the voices of those who may not always be given the opportunity to speak out. Having the skills of a facilitator I am now able to help organizations seek out new ideas and improve.
Contact ICAD at ICAD@jmu.edu for more information.